Terms and conditions and privacy policy of the Appartme mobile application
Chapter I – Introductory provisions
§ 1. PRELIMINARY INFORMATION
- These Regulations define the rules and conditions for the provision and use of Services via the Appartme Mobile Application distributed via online stores: Google Play, App Store and Huawei App Gallery
- The services are provided by S-LABS spółka z ograniczoną odpowiedzialnością with its registered office in Kraków, ul. Dworska 1A/1U, 30-314 Kraków, Poland, KRS: 0000568209, NIP: 9452185706, REGON: 362085817.
- Enabling the use of the Mobile Application is a service provided electronically by the Service Provider to Users, within the meaning of the Act of July 18, 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended), which takes place under the contract concluded between the Service Provider and the User and on the basis of the Regulations.
- All rights to the Mobile Application and the content contained in it and made available through it, including intellectual property rights, rights to the name, Internet domain, software, databases - are subject to legal protection. By using the Mobile Application, the User undertakes not to make any changes to it and not to use it in a manner other than that specified in the Regulations.
- The provisions of the Regulations do not apply to the User with whom the Service Provider has concluded an agreement on different terms and conditions, to the extent that the provisions of that agreement differ from the provisions of the Regulations.
§ 2. DEFINITIONS
The terms and phrases used in the Regulations have the following meaning:
- Service provider - S-LABS spółka z ograniczoną odpowiedzialnością with its registered office in Kraków, ul. Dworska 1A/1U, 30-314 Kraków, Poland, KRS: 0000568209;
- Consumer – User who is a natural person concluding an Agreement not directly related to his business or professional activity;
- Account - an individual set of User parameters and settings launched by the Service Provider, which collects data provided by the User as a result of Registration and use of the Mobile Application;
- Linked Account - functionality of the Mobile Application, enabling the User to create an additional account within the Mobile Application, linked to the Account or to log in to such an additional account, previously created by the User with a specific partner of the Service Provider; in particular, the Linked Account may be a Tuya account;
- Appartme or System - a system from the Smart Energy segment, enabling and supporting the ability to manage home automation, available in two versions: Basic or Premium;
- Agreement - an agreement for the provision of Services electronically on the terms specified in the Regulations, concluded between the Service Provider and the User to the extent and for the period specified in the Regulations;
- Mobile application - software for mobile devices running Android or iOS, made available by the Service Provider to Appartme System Users, on the terms described in these Regulations, facilitating the use of the System;
- Mobile device - a portable, multimedia device enabling connection to the Internet and using the Android or iOS operating system
- Services - services and tools made available to Users by the Service Provider via the Mobile Application, including enabling the creation of an Account or enabling the creation of a Linked Account (or enabling logging in to such an account) and using them for the purposes of, among others: control the Appartme System;
- User - any natural person, legal person or organizational unit that is not a legal person, which is granted legal capacity by special provisions, using the Services;
- Registration - a one-time action performed by the User in accordance with the Regulations, in order to create an Account, enabling the use of the Services;
- Regulations - these Regulations;
- Compatible devices – System elements installed in the User's premises, whose functions can be controlled via the Mobile Application.
Chapter II - Provision of services
§ 3. TYPES AND SCOPE OF SERVICES PROVIDED
- The contract for the provision of services is concluded for an indefinite period at the time of creating the Account.
- Under the terms set out in these Regulations, the User may use the Application before creating an Account. Then, the contract for the provision of services is concluded when the application is installed on the User's Mobile Device and is terminated when the Application is deleted from the User's Mobile Device.
- As part of the Mobile Application, the User may use in particular the following Services provided electronically:
- create an Account and use its functionalities,
- store service configuration parameters on the Service Provider's infrastructure,
- manage individual Users' access rights to System functions,
- control System functions locally – Basic version,
- control System functions locally or via the Internet – Premium version.
- create a Linked Account and use its functionalities or log in to the Linked Account and use its functionalities;
- In order to use the services referred to in section 3 letter b-d above, it is necessary to create an Account. Creating an Account is voluntary and free of charge.
- In order to create an Account, the User must have an established and active e-mail account. The address is not made publicly available.
- The User should download the Mobile Application to his/her Mobile Device and install it, granting it the necessary permissions in accordance with the system prompts. Then launch the Mobile Application and correctly complete the registration form available in the Mobile Application, providing your real data.
- In order to successfully complete the Account creation process, the User is obliged to declare that he or she has read the Regulations i pprivacy policy, accept their provisions and provide the following data:
- address email
- password
- The User's acceptance of the provisions of the Regulations and the privacy policy is tantamount to the User's declaration that he has read these Regulations andprivacy ethics, he understood I content and fully accepts I resolutions.
- A message with an activation link will be automatically generated to the e-mail address provided by the User. The Account will be created after confirming its creation by clicking the Activation Link.
- The account password is confidential information and the User is prohibited from disclosing it to anyone. The User should make every effort to appropriately protect the password against unauthorized access, including establishing a password strength sufficient to prevent it from being easily guessed. It is not allowed to share your Account with other people.
- The User may create a Linked Account or log in to a Linked Account by using the functionalities available in the Mobile Application and performing specific actions, including using the "Create an account" or "Log in" option.
- Creating a Linked Account may require accepting the Regulations again. Paragraph 8 applies.
- The list of Linked Accounts that can be created or to which the User can log in is available in the Mobile Application. The list indicates the Service Provider's partners with whom it cooperates to enable the creation of Linked Accounts or to enable logging in to Linked Accounts.
- As a result of creating a Linked Account or logging in to the Linked Account, the User gains access to additional functionalities of the Mobile Application. For example, if you create a Tuya Linked Account, the User will be able to operate Tuya devices via the Mobile Application and add additional devices that can be supported within the Mobile Application.
- Certain aspects of automation features may require constant access to your phone's location information to function. Full operation of these functions will only be possible after the user grants location permissions to the Appartme application when the application is actively used, when it is running in the background and when it is not turned on. The user will be informed about the request to access location permissions through the Appartme application.
§ 4. TERMS OF SERVICE
- The Service Provider conducts ongoing supervision over the technical functioning of the Services, ensuring the correct operation of the Mobile Application and, within the scope of the services provided, is responsible for its correct operation.
- The service provider is obliged to provide the service without defects and is liable if the service is defective, in particular due to physical or legal defects.
- The User is obliged to comply with the provisions of these Regulations, as well as to use the Mobile Application in accordance with its intended purpose and to refrain from any activity that may disturb its proper functioning, in particular through the use of specific software and devices.
- The User is also obliged to use the Mobile Application in a manner consistent with social and moral norms and legal provisions, in particular not to provide content that violates the rights of the Service Provider, other Users or third parties, violates their personal rights and intellectual property rights, including copyrights and any other content that incites violence, hatred, contains pornographic content, is vulgar, obscene, hateful, aggressive, discriminatory or otherwise.
- The User is also obliged not to take actions such as: using the accounts of other Users or sharing data enabling logging in to the Account to other Users, as well as taking IT or any other activities aimed at gaining possession of data, including passwords, of other Users.
- If it is found that the User violates the provisions set out in the points above, the Service Provider is authorized, under the terms set out in applicable law, to take any action aimed at repairing the resulting damage.
- The Service Provider may deprive the User of the right to use the Services, and may also limit his/her access to some or all of the Services offered within the Mobile Application, with immediate effect, in the event of a breach by the User of these Regulations or applicable legal provisions.
- The User is obliged to immediately notify the Service Provider of any case of unauthorized use of the User's account, as well as any case of violation of the rules set out in these Regulations.
§ 5. TECHNICAL REQUIREMENTS NECESSARY TO USE THE MOBILE APPLICATION
- In order for the User to use the Mobile Application, it is necessary for the User to meet the minimum technical requirements, in particular to have a Mobile Device with software enabling the Mobile Application to run, and compatible Devices installed.
- The use of the Mobile Application is possible provided that the User's mobile device meets the following minimum technical requirements:
- Android operating system version 6.0 or higher or iOS version 13.0 or higher,
- Internet access,
- active e-mail account,
- Bluetooth LE protocol support,
- other requirements described in the instructions for use of Compatible Devices.
- The costs of using data transmission over the Internet are borne by the User.
- The Service Provider is not responsible for the proper operation of the Mobile Application if the User's devices do not meet the above technical requirements
- The Service Provider is not responsible for excessively overloaded User's Internet connection and other inter-operator connections, as well as disruptions in the functioning of the Services caused by unauthorized interference by Users, independent of the Service Provider.
- If it is necessary to make changes and improvements to the system, perform maintenance work or equipment failure, the Service Provider reserves the right to temporarily interrupt the operation of the Services. Users will be notified about the above-mentioned technical breaks and their duration via a message sent to the e-mail address provided when creating the Account or information published in the Mobile Application.
- All questions, opinions and conclusions regarding the functioning of the Services and statements submitted to the Service Provider in electronic form should be sent by the User to the following e-mail address: [email protected].
§ 6. TERMINATION OF THE AGREEMENT
- A User who does not use the Premium Service may at any time, without giving reasons, resign from the Account by submitting a declaration to this effect to the Service Provider, indicating which Account it concerns - to the following e-mail address: [email protected]. This will then be tantamount to terminating the Agreement and deleting the Account.
- The Service Provider reserves the right to terminate the Agreement concluded with the User for the provision of electronic services regarding the use of the Account, for important reasons beyond the Service Provider's control, i.e. of significant importance for the provision of Services, such as changes in applicable regulations - with a 14-day notice period.
- The Service Provider is entitled to refuse to provide the Services, block access to the Account, as well as terminate the Account Use Agreement without notice and delete the Account of the User who uses the Services in a manner inconsistent with the law or the provisions of the Regulations.
- The Service Provider sends a declaration of termination or termination of the Agreement without notice to the e-mail address provided by the User during Registration, indicating which Account it applies to.
- The Service Provider may refuse to provide the Service and delete the User's Account if it was created again after the termination of the Agreement by the Service Provider and deletion of the Account as a result of the User's violation of the law or the provisions of the Regulations.
- A User who uses the BASIC version of the application or who installed the application by mistake and does not intend to use it may at any time, without giving reasons, resign from the Account by submitting a declaration to this effect to the Service Provider, specifying which Account it applies to - to the following e-mail address electronic: [email protected]. This, together with uninstalling the application, will be tantamount to terminating the Agreement and deleting the Account.
- Deleting an Account does not mean deleting the Linked Account. Deleting a Linked Account requires contacting the partner with whom the Service Provider cooperates in order to enable the creation of Linked Accounts or to enable logging in to Linked Accounts.
§ 7. PREMIUM VERSION
- The User's ability to use the Appartme System in the Premium version depends on:
- the User has appropriate devices enabling remote control of the System,
- the User pays fees in the amount and in the manner specified in the price list, constituting Appendix 1 to these Regulations.
- The Premium service begins after payment, when an e-mail confirming the launch of the Premium version is sent to the User.
- The User has access to the Premium Service for a specified period of time specified in the price list.
- After the paid period of using the Premium Service expires, it is automatically extended for another, same period.
- No later than one (1) month before the end of the previously paid period of provision of the Premium Service, the User will be able to withdraw from it by submitting an electronic notification, which involves the cessation of their provision at the end of this period.
- In the event of extension of the Premium Service pursuant to section 4 above, the Parties have the right to terminate the Premium Service with one (1) month's notice. The paid service fee will be refunded to the User in an amount proportional to the period during which the service will not be provided.
- After extending the Premium Service, the Service Provider will issue a pro forma invoice covering the fee payable in advance for the next period of providing the Premium Service, in accordance with the price specified in the price list, and will be sent to the User's e-mail address. The payment deadline is 14 days from the date of receipt of the invoice.
- Payment for the extended Premium Service should be made by the User in accordance with the information contained in the e-mail in accordance with section 7 or by transfer to the Service Provider's bank account.
- In the event of failure to make the payment within the deadline in accordance with section 7 above:
- The Service Provider will set the User an additional 7-day (7 business days) payment deadline, counted from the date of delivery of the request,
- The Service Provider will be entitled to immediately suspend or limit the User's access to the Premium Service,
- The Service Provider will be entitled to terminate the Premium Service if the delay in payment exceeds 1 calendar month.
- The Service Provider is entitled to change the amount of fees referred to in section 1 letter b above, by sending an appropriate notification to the User's e-mail address, containing information about the new fee amount. The change applies to the User's next billing period, unless the User terminates the Premium Service agreement no later than 14 days from the date of receipt of the notification. The termination takes effect at the end of the billing period.
- The Service Provider will issue an invoice to the User for the provided data after receiving the payment. The invoice will be sent to the User in electronic form to his current e-mail address associated with the Account.
- In the event of termination of the Premium Service contract before the end of the billing period, the Service Provider will refund the unused part of the fees by transfer to the User's bank account within 14 days from the date of its termination.
Chapter III - Granting a license
§ 8. LICENSE CONDITIONS
- Under this Agreement, the User obtains a non-exclusive, non-transferable, non-sublicensable license to install and use on a mobile device one (1) copy of a specific version of the Mobile Application in object code form, in accordance with the Regulations. The User "uses" the Mobile Application when it is loaded into the temporary or permanent memory (e.g. RAM, hard drive, etc.) of a PC or mobile device. The User agrees to use the Mobile Application only in the manner specified by the Service Provider. If you feel discomfort while using the Mobile Application due to the synchronization or combination of lights, please stop using the Mobile Application.
- The Software is licensed and not sold to the User. Pursuant to this Agreement, the User is only granted the right to use the Mobile Application, but does not obtain any rights, express or implied, regarding the Mobile Application, other than those specified in these Regulations. Due to the above, the user may not copy the Mobile Application in a manner other than expressly specified in these Regulations without prior written authorization from the Service Provider, except for the possibility of making one (1) copy of the Mobile Application for backup purposes. You may not print more than one (1) copy of any user documentation provided electronically; may only make one (1) backup copy of such printed materials.
- Unless the provisions of the Regulations provide otherwise, the User may not and will not allow third parties to:
- rent, lease, sublicense, sell, assign, loan or otherwise transfer the Mobile Application or any part thereof
- reverse engineer, decompile or disassemble the Mobile Application, except where applicable law expressly prohibits restrictions on such activities,
- remove from the Mobile Application or destroy any product identification markings, copyright information or other proprietary markings or restrictions,
- modify or adapt the Mobile Application, incorporate the Mobile Application into other programs or create derivative works based on it,
- use the Mobile Application in violation of applicable laws, regulations or court orders or for any illegal or improper purpose,
- use the Mobile Application in a way that could harm the Service Provider, its service providers or any other person,
- republish, copy, distribute, display, post or transmit any part of the Mobile Application,
- take any action with the intention of introducing viruses, worms, corruption, Trojan horses, malicious programs or anything else into the Services or the Mobile Application that is of a destructive nature or that disables the operation of the Services, the Mobile Application or the devices of other end users
- or circumvent or attempt to breach the security of the Services or Mobile Application, or the devices of other end users.
- All titles, trademarks, copyrights and registered rights must also be protected on the software backup copy.
- This software may contain components that are subject to Open Source Terms of Use as set forth in the documentation accompanying the Mobile Application; such components are subject only to the terms of their own license, and this Agreement does not apply to such components. Your license rights under this Agreement do not include any right or license to use, distribute or create derivative works of the Mobile Application in any manner that would cause it to be subject to the Open Source Terms of Use. The term "Open Source Terms of Use" means the terms of any license that, as a condition of using, modifying, or distributing the work, requires that you provide source code or other preferred material for modification, or grant permission to create derivative works, or include certain licensing notices in the derivative works or in the accompanying documentation, or grant any party a royalty-free license to the intellectual property.
- If this Agreement is terminated, the User loses the rights to use the Mobile Application on their devices and is obliged to irreversibly delete all copies of it together with the documentation.
- The Service Provider may, at its sole discretion, update the Mobile Application by making it available on the website or by other means or methods. Such updates may be made available subject to the terms of these Terms, or the release of such updates to you may require your acceptance of different terms. It is recommended to check regularly for availability new updates or upgrades, and in the case of mandatory updates, immediately update the Mobile Application. The Service Provider is not responsible for any malfunctions in the operation of the Mobile Application resulting from the User's use of an outdated version of the Mobile Application.
- You may not, directly or indirectly, export or re-export the Software to any country for which an export license or other government authorization is required under the regulations of the EU or any EU Member State, unless the appropriate export license or approval has been previously obtained. By downloading or installing the Mobile Application, you agree to be bound by this export provision.
§ 9. COPYRIGHTS
- The Service Provider and its licensors retain all right, title and interest in and to the Mobile Application, including all patents, copyrights, trade secrets and other intellectual property rights therein.
- All materials made available in the Mobile Application, in particular: text and graphics, are protected by the copyright of the Service Provider, its subcontractors and the copyright of producers of other third parties. By using any Services offered by the Service Provider, the User does not acquire any copyrights to any content or materials.
- All proprietary names, registered trademarks and trade marks belonging to third parties are used by the Service Provider only for identification and information purposes.
- All content and materials presented in the Mobile Application are provided for personal use only. They may not be copied, reproduced or otherwise used for commercial purposes. It is also prohibited to use any text, graphic, audiovisual or musical elements, as well as code elements of the Mobile Application to create derivative works for purposes other than permitted personal use. It is prohibited to copy, reproduce or distribute any content, including texts and graphics.
- If the User wishes to use any content provided on the website, please contact us at the following e-mail address: [email protected].
- If you submit a comment, suggestion or any other material ("Feedback") to the Service Provider regarding the Services or Mobile Application (except for any prohibited content), you hereby assign all ownership rights in such Feedback to the Service Provider and represent that the Service Provider will be entitled to use any such Feedback in any manner without restriction and without any obligations to the User regarding confidentiality, authorship or remuneration, or agree to grant the Service Provider a license to use such Feedback without any restrictions to the extent that the foregoing would be ineffective. You also agree to waive any moral rights you may have in such Feedback.
§ 10. WARRANTIES
- Service Provider, its affiliates and licensors provide the Mobile Application and user documentation "as is" and do not warrant that the software will operate error-free or uninterrupted or otherwise meet your expectations. You are entirely responsible for the selection of software to achieve your desired results and the installation, use and results obtained from your use of the Mobile Application. To the maximum extent permitted by applicable law, the Service Provider, its affiliates and its licensors make no warranties or representations of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and the accuracy or completeness of the results in regarding the Mobile Application and accompanying materials.
- To the maximum extent permitted by applicable law, the Service Provider shall not be liable for any damages caused by the use of the Mobile Application or user documentation. In no event will it be liable in an amount exceeding the amount of fees paid by you in connection with the software. If any limitation of damages, damages or liability is prohibited by law, Service Provider will be entitled to apply the maximum limitations of liability permitted by law.
Chapter IV - Consumer right of withdrawal and complaints
§ 11. CONSUMER RIGHT OF WITHDRAWAL FROM THE CONTRACT
- The Consumer may withdraw from the Agreement without giving any reason within 14 days by submitting an appropriate declaration in writing or using the withdrawal form. To meet this deadline, it is enough to send a declaration before its expiry. The contract withdrawal form and information on the right to withdraw from the contract will be made available to the Consumer on the appartme.pl website.
- The declaration of withdrawal from the Agreement may be submitted in any way that ensures the possibility of becoming familiar with its content. The declaration of withdrawal from the Agreement may, in particular, be sent electronically to the e-mail address: [email protected] or in writing to the address of the Service Provider's registered office indicated in § 2 point 1 of the Regulations.
- In the event of effective withdrawal from the Agreement, it is considered null and void and the Consumer is released from any obligations. What the parties have provided to each other is returned unchanged, unless the change was necessary within the scope of ordinary management. The Consumer is obliged to delete all copies of the Mobile Application.
§ 12. COMPLAINTS
- The complaint should be submitted by the User electronically to the e-mail address: [email protected] or in writing to the address of the Service Provider's registered office indicated in § 2 point 1 of the Regulations.
- The Ordering Party is obliged to read and comply with the provisions contained in the instructions of the System or Compatible Devices.
- The complaint should include the following data:
- User's name and surname/company,
- address email,
- name and model and operating system of the Mobile Device on which the problem occurred,
- providing the reasons for submitting the Complaint.
- The User can use the sample complaint protocol available on the appartme.pl website.
- The Service Provider will consider each complaint within 14 calendar days from the day following receipt of the complaint.
Chapter V – Methods of out-of-court settlement of complaints and redress
§ 13. COMPLAINT PROCEDURE
- Complaints regarding the functioning of the Mobile Application and the Services provided electronically may be submitted by the User via e-mail to the following address: [email protected]. The Service Provider undertakes to thoroughly investigate the circumstances of the irregularities.
- In order to be considered as quickly as possible, the complaint should include a description of the reason for the complaint and data necessary to identify the User, including, optionally, his address.
- The Service Provider will consider the complaint and notify the User about its resolution immediately, no later than 14 (fourteen) days from the date of receipt of the complaint, to the e-mail address provided by the User when creating the account or by post to the address provided in the complaint.
- The above provisions do not exclude the User's ability to pursue their rights in accordance with applicable law.
- The User has the opportunity to use out-of-court methods of dealing with complaints and pursuing claims in accordance with the rules specified at www.uokik.gov.pl in the "consumer dispute resolution" tab.
§ 14. METHODS OF OUT-OF-JUDICIAL HANDLING OF COMPLAINTS AND CLAIMS
- Detailed information on the possibility for the Consumer to use out-of-court methods of dealing with complaints and pursuing claims, as well as the rules of access to these procedures, are available at the offices and on the websites of district (municipal) consumer ombudsmen and social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of the Trade Inspection and the Office of Competition and Consumer Protection.
- The consumer has the following exemplary options for using out-of-court methods of dealing with complaints and pursuing claims:
- The Consumer may obtain free assistance in resolving the dispute between the Consumer and the Service Provider, using the free assistance of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection;
- The consumer is entitled to apply to a permanent consumer arbitration court referred to in Art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2018, item 1930), with a request to resolve a dispute arising from the concluded Agreement. The regulations for the organization and operation of permanent consumer arbitration courts are set out in the Regulation of the Minister of Justice of September 25, 2001 on determining the regulations for the organization and operation of permanent consumer arbitration courts. (Journal of Laws 2001, No. 113, item 1214);
- The consumer is entitled to contact the voivodeship inspector of the Trade Inspection, in accordance with Art. 36 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2018, item 1930), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Service Provider. Information on the rules and procedure of the mediation procedure conducted by the provincial inspector of the Trade Inspection is available at the offices and on the websites of individual Provincial Inspectorates of the Trade Inspection.
Chapter VI – Final provisions
§ 15. PERSONAL DATA PROTECTION
- Bearing in mind Articles 13 and 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council, i.e. the so-called GDPR, we provide information on the principles of personal data processing in the Mobile Application.
- If the User creates an Account, this involves the processing of his or her personal data.
- The administrator of personal data processed in the Mobile Application is S-LABS spółka z ograniczoną odpowiedzialnością with its registered office in Krakow, ul. Dworska 1a/1u, 30-314 Kraków, Poland, for which the registration files are kept by the District Court for Kraków - Śródmieście in Kraków, 11th Commercial Division of the National Court Register, entered under the KRS number: 0000568209, NIP number: 9452185706, REGON number: 362085817.
- The Service Provider, being the Personal Data Administrator, respects the right to privacy of its Users and also respects the right to protect their personal data. All personal data provided by Users are used in a manner consistent with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the Directive 95/46/EC (General Data Protection Regulation, GDPR) and the Act of July 18, 2002 on the provision of electronic services.
- The Administrator processes personal data in order to perform the contract concluded with the User by providing the services described in Chapter II of these Regulations.
- In such a case, the User's data is processed on the basis of Art. 6 section 1 letter b GDPR
- Providing data is voluntary; However, without providing the User's data, it will not be possible to conclude a contract and use the Mobile Application.
- The Administrator may make personal data available to recipients who process data on behalf of the Administrator or process personal data as separate, independent administrators. If the User used the function of creating a Linked Account, his or her personal data will be transferred to a specific partner of the Service Provider (the one who cooperates with the Service Provider in setting up a Linked Account, for example Tuya Technology Co., Ltd, in the case of setting up a Tuya Linked Account). These entities will process the User's personal data as separate administrators. Information on how personal data is processed by these entities can be found on the websites of these entities (information on how personal data is processed by Tuya Technology Co., Ltd can be found at this link: https://images.tuyaus.com/app/pAs/tuyaen0930.html).
- The administrator provides personal data to recipients in accordance with applicable law (for example, based on data processing entrustment agreements).
- The Administrator may make personal data available to its subcontractors (entities whose services it uses for processing).
- The Administrator does not transfer personal data outside the European Economic Area. If the User used the function of creating a Linked Account, personal data may be transferred outside the European Economic Area. However, in such a case, personal data outside the European Economic Area will be processed by the Service Provider's partner (the one who cooperates with the Service Provider in setting up the Linked Account, for example Tuya Technology Co., Ltd, in the case of setting up a Tuya Linked Account), and not the Service Provider.
- The period of storage of personal data is closely related to the purpose of their processing, personal data will not be processed longer than the period resulting from the purpose for which they were collected. In order to perform the contract - they will be stored for the period during which the contract is performed and for the period needed for the limitation period for claims extended by one year;
- Data subjects have the following rights: the right to access the personal data provided and the right to receive a copy thereof; the right to rectify personal data; the right to delete personal data; the right to request restriction of the processing of personal data; the right to transfer personal data; the right to object to the processing of personal data; the right to lodge a complaint with the President of the Personal Data Protection Office.
- In order to exercise their rights, data subjects may contact the Administrator by writing to the following address: [email protected].
- The Administrator does not make decisions regarding Customers that are based solely on automated processing, including profiling, and that produce legal effects for Customers or significantly affect them in a similar way.
- The Administrator obtained the Customer's personal data: directly from the Customer; from the Customer's representative;
§ 16. FINAL INFORMATION
- The Regulations of the Appartme Mobile Application are effective from the date of their publication on the appartme.pl website and in the Mobile Application.
- The content of the Regulations and its annexes may be changed after informing the Users about the scope of the expected changes no later than 14 days before the date of their entry into force. If the User does not agree to the changes to the Regulations, he or she may delete his or her Account.
- Any disputes arising between the Service Provider and the User who is a Consumer will be resolved by a common court having jurisdiction in accordance with the provisions of the Code of Civil Procedure.
- Any disputes arising between the Service Provider and other Users will be resolved by a common court having jurisdiction over the seat of the Service Provider.
- Users can contact the Service Provider as follows:
- by phone via phone number: 577 34 22 44,
- electronically via e-mail address [email protected],
- in writing to the following address: ul. Dworska 1A/1U, 30-314 Kraków, Poland.
- Users can access the Regulations at any time via the link on the appartme.pl home page and in the Mobile Application.
- The content of the Regulations may be recorded, obtained and reproduced by printing or saving on an appropriate data carrier.